Return and Refund Policy

Thank you for shopping at Naikacollections! We strive to provide you with high-quality products and excellent customer service.

Refund Process

  • Once we receive your damaged item, we will inspect it and notify you.
  • An open video is required for processing the return.
  • If approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at info@naikacollections.com

Exceptions

Certain items such as personalized or custom-made jewelry may not be eligible for return unless they are defective or damaged upon arrival.

Shipping

  • You will be responsible for paying your own shipping costs for returning your item.
  • Shipping costs are non-refundable.

Damaged Items

If you receive a damaged or defective item:

  • Contact us immediately at info@naikacollections.com with details and photos of the damage.
  • We will work with you to resolve the issue promptly.

By making a purchase from Naikacollections, you agree to abide by the terms of this Return and Refund Policy.