Thank you for shopping at Naikacollections! We strive to provide you with high-quality products and excellent customer service.
Refund Process
- Once we receive your damaged item, we will inspect it and notify you.
- An open video is required for processing the return.
- If approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at info@naikacollections.com
Exceptions
Certain items such as personalized or custom-made jewelry may not be eligible for return unless they are defective or damaged upon arrival.
Shipping
- You will be responsible for paying your own shipping costs for returning your item.
- Shipping costs are non-refundable.
Damaged Items
If you receive a damaged or defective item:
- Contact us immediately at info@naikacollections.com with details and photos of the damage.
- We will work with you to resolve the issue promptly.
By making a purchase from Naikacollections, you agree to abide by the terms of this Return and Refund Policy.